Business Technology · Security · Modern Workplace

IT support that responds fast.Security that keeps your business moving.

HeptaShield delivers managed IT services, cybersecurity, Microsoft 365 administration, and help desk support for businesses across the United States, with onsite support available throughout Georgia.

Request an IT Support ReviewCalculate pricing
average first response
~10 min
plans from, per user/month
$79
remote US · onsite GA
US + GA
Existing client? Get support

Experience behind HeptaShield

How we measure
years in IT
10+
Microsoft 365 users managed
500+
M365 tenants deployed
20+
endpoints protected
120+
average first response
~10 min
tickets resolved
2,500+

The Tools We Run

  • Microsoft 365Email & collaboration
  • Microsoft IntuneDevice management
  • Apple Business ManagerApple devices
  • Microsoft Entra IDIdentity & MFA
  • BitwardenPassword management
  • Microsoft DefenderEndpoint security
  • Exchange OnlineBusiness email
  • CloudflareDNS & web security
  • Microsoft TeamsChat, meetings & calling
  • Windows AutopilotDevice deployment
  • Google WorkspaceSupported & migrated
  • SharePoint & OneDriveFiles & sharing
  • Microsoft AuthenticatorPasswordless sign-in
  • Microsoft PurviewData protection
  • Microsoft AzureCloud infrastructure

Services

Everything an IT department would do, handled by one team.

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Also from HeptaShield

Websites & Domains

Your domain, DNS and website, managed by the same team that runs your IT.

  • Domains renewed on time, registered in your name and locked.
  • Hosting, updates and site security watched, not left to chance.
  • One accountable vendor for your IT, email and website.
Explore Websites & Domains

What we protect

Seven places attacks start. We cover all of them.

Most breaches at businesses your size start with a stolen password or a convincing email, not a movie-style hack. Here's what we protect and how.

MFA on every account, separate admin accounts, and sign-in rules that block logins from places your team never works.

Identity · Sign-in protection · exampleProtected
MFA enabled18 / 18 accounts
Admin accounts separatedYes
Sign-ins from unused countriesBlocked
  • EssentialMFA on every account
  • Secure+ Conditional Access
  • Complete+ quarterly access review

Check your email security now

Live SPF, DKIM and DMARC lookup with an A–F grade. No email required.

See the HeptaShield Baseline

How it works

Switching IT providers takes about three weeks. Here's every step.

  1. 1

    Review

    We review your IT environment, security, email, backups and key systems, then send a written assessment with prioritized recommendations.

    Written assessment
  2. 2

    Secure

    We fix the high-risk items first: MFA, email protection, backups.

    MFA on every account
  3. 3

    Support

    Your team gets one number to call and a help desk that knows your setup.

    One number to call
  4. 4

    Improve

    Quarterly check-ins keep your technology matched to where the business is going.

    Quarterly review
Start with a free review

Industries

Set up for how your industry works.

Running more than one location? Every site is set up the same way, from the same checklist.

Multi-location IT

Service area

Where We Serve

Remote-First IT Support. Onsite When You Need Us. Serving businesses across the United States with secure remote support and management.

  • Nationwide Remote Support

    Our team provides secure remote IT support and management services to businesses anywhere in the United States.

    • Remote IT support
    • Remote monitoring & management
    • Microsoft 365 support
    • Cybersecurity services
    • Help desk support
    • Device management
    • User onboarding & offboarding

  • Georgia Onsite Services

    For deployments, installations, assessments, and project work, onsite support is available throughout Georgia.

    • Onsite services
    • Office deployments
    • Network & Wi-Fi installations
    • Hardware deployments
    • New office setups
    • Technology assessments
    • Emergency onsite support

Headquartered in Woodstock, Georgia. We provide remote IT services nationwide and onsite support throughout Georgia.

Client reviews

Trusted by the businesses we support.

Construction, healthcare, local services and agencies. Here's what working with HeptaShield is like.

5.0 from 4 client reviews

  • We've worked with HeptaShield for a while now, and the difference has been noticeable. Our systems are more reliable, security is better, and we spend a lot less time dealing with IT headaches. Mena is easy to work with, responds quickly, and always finds a way to get things resolved.
    VTVictor T.Firstep Construction LLC
  • What I appreciate most about HeptaShield is how approachable they are. Whenever we have a question or issue, they take the time to explain everything in plain English and make sure we're taken care of. It's reassuring to know we have someone we can count on.
    MJMarian J.ClearCrestClean
  • Running a marketing agency means we can't afford downtime. HeptaShield has helped us keep things running smoothly and securely behind the scenes. Their support has been reliable, and it's one less thing for our team to worry about.
    SISandra I.Mediatta Digital Marketing Agency
  • As a mobile healthcare company, we're constantly on the move, so dependable technology is a must. HeptaShield has been a huge help keeping our devices, email, and systems running smoothly. Mena is always just a call away and genuinely cares about making sure everything works the way it should.
    FGFady G.VeinMobile

Swipe for more reviews →

HIPAA medical security badge

Healthcare & regulated practices

HIPAA-aligned security, documented for your auditor.

MFA, encrypted devices, email security, access reviews and tested backups, set up to a written baseline. We sign a Business Associate Agreement before accessing any system that holds patient data. HIPAA compliance remains your practice's responsibility; we provide and document the technical safeguards.

Healthcare IT

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Build your IT plan

See your monthly price in 30 seconds. No email required.

Tell us your team size and what you need. We'll recommend a plan and show the price, onboarding fee and what's included.

  • Essential

    $79per user / month

    Keep it running: help desk, patching, monitoring.

    • Unlimited remote help desk
    • Next-business-day response target
    • Intune device management
    • MFA on every account

    $500 onboarding · 5-user minimum

  • Secure

    Most chosen

    $129per user / month

    Keep it running and safe.

    • Everything in Essential
    • 4-business-hour response target
    • Managed EDR + email security
    • M365 backup + staff training

    $750 onboarding · 5-user minimum

  • Complete

    $179per user / month

    Your outsourced IT department.

    • Everything in Secure
    • 1-hour response + emergency line
    • Workstation backup
    • vCIO + 2 onsite hours/month

    $1,000 onboarding · 5-user minimum

1Your team
2What you need

Tick anything that applies. We'll match the plan to it.

Your estimateLive
Recommended planSecureYou selected compliance, so email security, EDR and Microsoft 365 backup are required.
  • 12 users × $129$1,548
Monthly estimate$1,548
One-time onboarding$750
Book a review with this planEmail me this estimate

Per user per month, 5-user minimum. Microsoft 365 licenses billed separately.

See everything each plan includes

Why HeptaShield

Big-MSP process. A team you can actually reach.

Large providers give you a ticket queue and an account manager. A one-person IT contact gives you a phone number and no backup. We built HeptaShield to give you both the process and the person.

HeptaShield

  • A named contact you can call
  • ~10 min average first response
  • Written Baseline for every client
  • Published prices, written scope

Large MSP

  • Ticket queue and an account manager
  • Response depends on the queue
  • Process, often rigid
  • Pricing by quote only

One-person IT contact

  • Reachable, until they're busy or away
  • No backup person
  • No written security standard
  • Hourly bills that change monthly
  • 01

    Responsive

    A real person responds in about 10 minutes, during business hours, every time.

  • 02

    Secure by default

    Every client gets the same written security baseline. Nothing is optional on security.

  • 03

    Microsoft 365 depth

    We run Microsoft 365, Intune and Entra ID the way Microsoft designed them.

  • 04

    Transparent

    Prices are published. Scope is written. What isn't included is listed.

Meet the teamRead what's not included

Straight answers

Know what you're signing up for. Before the first call.

Cost, security, onboarding and contracts, answered up front instead of saved for a sales conversation.

01Scope & cost

What does the monthly price cover?
Help desk, device management, patching, security, Microsoft 365 administration and backups, priced per user. Every plan's scope is written down on the Pricing page.
What costs extra?
New hardware, larger projects and onsite time beyond your plan. We quote them before any work starts, so nothing arrives as a surprise invoice.

02Security & compliance

How much security is built in?
MFA and endpoint protection on every plan. Secure and Complete add managed EDR, email security, Microsoft 365 backup and staff training.
Can you support healthcare and other regulated practices?
Yes. We put HIPAA-aligned controls in place, document them, and sign a Business Associate Agreement.

03Getting started

How long does switching take?
Most teams are fully onboarded two to three weeks after the IT review.
Do you provide onsite support?
Yes. HeptaShield provides onsite support throughout Georgia for deployments, installations, assessments, and project-based work.
Do you support businesses outside Georgia?
Yes. We provide remote IT support, Microsoft 365 administration, cybersecurity, monitoring, and help desk services to businesses anywhere in the United States.
We have more than one location. Is that a problem?
No. Every site gets the same devices, Wi-Fi and account setup, so each location runs the same way.

04Working together

We already have an IT person. Can you work alongside them?
Yes. In a co-managed setup we give your in-house person our tools, security stack and extra hands. Or we act as your whole IT department.
How long is the agreement?
Twelve months. Month-to-month is available for a 10% premium.

Your question isn't here?

Ask the person who'll look after your systems. Call (404) 322-8794 or send it over and get a written answer within one business hour.

Ask a questionRequest an IT Support Review

More detail on every plan:

See pricing and what's not included

Find out where your IT stands. It's free and takes 30 minutes.

We'll review your IT environment, security posture, email, backups and key business systems, then send you a concise written assessment with prioritized recommendations.

No pressure. If your setup is fine, we'll tell you.

Get Your Free Vendor Access Guide: “Who Has the Keys?”