Client support
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Existing clients: choose how you'd like to reach us. Help desk hours are Mon–Fri, 8am–6pm.
Call the help desk
Fastest for anything urgent. Mon–Fri, 8am–6pm.
(404) 322-8794Email a ticket
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support@heptashield.comClient portal
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Open the portalRemote session
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After hours
Complete clients: call the emergency line on your welcome sheet for outages and security incidents. Think you clicked a phishing link? Call now, don't wait for the morning.
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