About HeptaShield
Enterprise IT experience, built for businesses without an IT department.
What we believe
Four rules we work by.
- 01
Security isn't an upgrade.
Every client gets the same baseline, written down.
- 02
Prices should be public.
If you can't see the cost, you can't plan for it.
- 03
You should know who's responsible.
Every client has a named contact.
- 04
Plain English is a skill.
If we can't explain it simply, we haven't understood it.
Meet the founder
[Mena full name], Founder
[Two to three sentences: background in IT and Microsoft 365, multi-site device and account management, certifications held (for example MS-102, MD-102, Security+). Only list what you hold.]
Experience behind HeptaShield
The numbers, and how we measure them.
- years in IT
- 10+
- Microsoft 365 users managed
- 500+
- M365 tenants deployed
- 20+
- endpoints protected
- 120+
- average first response
- ~10 min
- tickets resolved
- 2,500+
First-response time is the median time from ticket creation to a human reply during business hours, calculated monthly from our ticketing system.
Experience figures include work the founder led before HeptaShield, which is why they're labeled “experience behind HeptaShield” rather than client counts.
How we work
Documented, tested, written down.
We document everything we touch. We test backups instead of assuming they work. We tell you when something isn't worth fixing. And we put scope in writing so there are no surprise invoices.
Credentials and coverage
Woodstock, Georgia HQ. Insured.
Headquartered in Woodstock, Georgia. We provide remote IT services nationwide and onsite support throughout Georgia. Carries cyber liability and professional liability (E&O) insurance.
Talk to the person who'll look after your systems.
No pressure. If your setup is fine, we'll tell you.